Help

General
  • How do OPENDs work? For all product questions related to our innovations head over to our techdetail page!
  • Where are OPENDS made? MADE IN FUJIAN

    OPENDs are made in a south-eastern province of China. Yes, that’s right, we are „Made in China“. But nothing better than overcoming a stereotype, right? Our friends got certified with the WRAP certificate which ensures ethically and environmentally high standards. High five to these guys!
    We were lucky enough to meet up twice with our manufacturers and even though we don’t speak the same language we perfectly understand each other when it comes to innovating and perfecting our OPEND socks together! They are hands-down THE BEST.
    PS. We ship plastic-free and with ship freight, meaning minimal pollution.
  • Why do I not get blisters with OPEND? For all product questions related to our innovations head over to our techdetail page!
  • I’m a size 35/47 do I fit OPENDs? Generally speaking: No.
    Our size-fit recommendation covers sizes EU36–46 for that reason we cannot promise, that you will benefit from the same effects of our socks if you are outside the sizing range. If you are interested in us producing bigger or smaller sizes please email us at sales@opend.ch with your size and we’ll get back to you as soon as we expand our sizing range.
Delivery & Returns
  • Where do OPENDs ship? At the moment we ship Europe-wide, to the EEAs and the UK.
  • How long does shipping take? Shipping takes 2–6 working days.
  • Returns & Delivery Please refer to our shipping & delivery page.
  • I have a complaint We’re sorry to hear that something went wrong! Please email us at customercare@opend.ch and we’ll get back to you asap!
Influencer & Wholesales
  • Influencers / Ambassadors You’re a talented sportsman/woman or you think you could make some great content for us? Cool! Why not send us your media-kit and tell us a little bit about yourself at sales@opend.ch. We’re looking forward to hear from you!
  • Wholesales If you're interested in representing OPEND in your shop please contact our sales agent at mirco@hifi-brand.com . We're looking forward to meeting your store concept.

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